🏷️ Client For:

Active Freight Services

🛠️ Services Provided:

Web Application Development

UI/UX Planning, Dashboard Analytics, Reporting Integration

🧪 Technology Stack:

Balsamiq, ASP.NET, HTML5, Crystal Reports

🎯 Project Goal:

 

To develop a centralized digital platform for managing and tracking freight operations across multiple regions, with real-time analytics, shipment status monitoring, and detailed report generation.

 

📈 Background:

 

In 2017, Active Freight Services sought a custom software solution to replace manual tracking and streamline their growing logistics operations. The goal was to create an all-in-one tool for shipment tracking, analytics, and performance reporting with a user-friendly interface accessible by operations teams.

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🧩 Challenges:

 

  • Designing an intuitive UI at a time when UX tools were still maturing
  • Managing multiple data layers: shipment status, ports, invoices, HR notes
  • Providing interactive dashboards with actionable logistics KPIs
  • Ensuring fast performance and ease of use for non-technical staff

 

🛠️ Solutions Implemented:

 

🔹 UI/UX Design

  • Wireframed using Balsamiq

  • Focused on clean layouts, sidebar navigation, and widget-style dashboards

  • Used a consistent color scheme with visual contrast to highlight key data

🔹 Application Development

  • Built with ASP.NET and HTML5, backed by structured SQL queries

  • Crystal Reports used to generate dynamic reports for admin users

  • Implemented features like search, filter, add/edit shipment, and status monitoring

🔹 Analytics & Insights

  • Created custom dashboard widgets to show:

    • Total shipments

    • Revenue vs. commissions

    • Delivery success rates

    • Shipment breakdowns (fragile, express, standard)

  • Integrated announcements and HR communication modules into the dashboard

 

Results:

 

  • Reduced manual workload and improved visibility across freight routes

  • Delivery success rate and operational response time improved significantly

  • Enabled the operations team to monitor KPIs, costs, and status in real time

  • Set a strong digital foundation for the company to scale its logistics operations

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